Inside CLAM : A University Centre bringing legal support closer to vulnerable communities

For many vulnerable people, accessing legal services can be a daunting challenge. Financial constraints, limited knowledge of the law and uncertainty about where to seek help can leave individuals struggling to resolve disputes or protect their rights.

At UR, the Centre for Legal Aid and Mediation (CLAM) is helping to bridge this gap by bringing free legal advice, mediation and advocacy closer to communities in need. The Centre provides practical support to people who may otherwise be unable to afford professional legal services, while also giving law students an opportunity to gain hands-on experience in addressing real-life legal challenges.

The Centre for Legal Aid and Mediation (CLAM) continues to receive people from different parts of the country seeking legal support and guidance

For beneficiaries, CLAM is more than a place to seek legal advice. It is a space where people can be listened to, guided and supported as they navigate complex situations.

Mukamana Emelance, from Huye District, turned to the Centre after seeking help from local authorities without feeling that her concerns had been adequately addressed. Referred to CLAM by someone she met from Nyaruguru, she found a supportive environment where her case was carefully heard and she received guidance on the steps to take.

“When I came here, they welcomed me and listened to my story. For the first time, I felt that someone really understood what I was going through.” said Mukamana

CLAM subsequently helped Mukamana initiate her case and continues to follow up on its progress. She says the Centre is particularly important for people who cannot afford to hire lawyers, including vulnerable and elderly members of the community.

Another beneficiary, Kero Anselme from Nyaruguru District, Ngera Sector, sought CLAM’s assistance following a dispute over payment for work he had undertaken with an entrepreneur in Kigali. Unsure of the legal procedures and authorities responsible for addressing the matter, he turned to the Centre for guidance.

Mukamana Emelance and Kero Anselme expressed satisfaction with the legal services they received from CLAM

CLAM listened to his concerns, explained the appropriate steps and directed him to the relevant labour authorities at Nyarugenge Sector, where he received further assistance.

“I would like to thank the University of Rwanda for establishing it because it thought about the needs of ordinary citizens.” Karo noted.

Through CLAM, UR is demonstrating how universities can extend their impact beyond classrooms and laboratories. By combining community service, legal empowerment and experiential learning, the Centre is helping vulnerable citizens better understand and exercise their rights while preparing future lawyers to serve society with practical knowledge and empathy.